RESPECT, KNOWLEDGE, PERSONALIZED SERVICE
& SATISFACTION
With more than 30 years in the motorcycle business it has not only
become our passion, but also our life (See our History
page). At the cornerstone of our success has been knowledge,
service, and
experience that speaks volumes. It's easy to sell HONDA
products because of their great reliability, quality and value, but
what our customers equally value is having someone to turn to for help,
support and service. Whether it's product service, parts or
accessory needs. Over the years, we have discovered that being
BIG isn't always what customers want. At Lapp Cycle we are
equally focused on sales and quality, personalized service. At every
opportunity we try
our very best to service our customers, to their satisfaction and
needs. As a result, we
have earned a 100% customer satisfaction index year to date
(Based on
independent interview conducted by HONDACanada,
January thru June 2006.)
FOR
OUR CUSTOMERS THAT LIVE OUTSIDE THE NIAGARA REGION
BELIEVE IT! When you purchase your HONDA ATV or
Street Motorcycle from us, we will provide you one night's
accommodation
at our Motel in Niagara Falls at NO extra charge to you!
ONE OF THE MAIN
REASONS PEOPLE CHOOSE
LAPP CYCLE ...
As their dealership for purchasing their HONDA and STIHL
machines, is that they
enjoy the benefits of our Customer Advantage Program.
THE ESSENTIAL HIGHLIGHTS
OF THIS CUSTOMER ADVANTAGE PROGRAM INCLUDE:
We will give you a FULL tank of gas when you buy your bike
We will wash and wax your new bike at time of purchase
We will deliver your new bike to you within 100 KM (if required)
We will provide a free courtesy shuttle service within 100 KM of
our shop (great for when bringing your bike in for service)
We will provide you with a list of top insurance companies in the
industry to choose from which will help you get better rates
We will give you important steps to take, to help properly
maintain your machine
We will register and get your plates, saving you time and hassle!
We will stay past business hours (if necessary) to work around
your
schedule so you can pick-up your bike at YOUR convenience. We
realize that people's schedules are sometimes quite hectic
We will give you excellent after sales service and 30 years of
experience dealing with HONDA products
Plus MUCH more ... all of which we will explain at the time of
your purchase
WHEN PURCHASING A HONDA OR STIHL
POWER PRODUCT FROM US:
We will assemble, inspect, and service what we sell
We register your warranty for you
We will fill your machine with gas and oil
We will spend the time to properly explain and demonstrate the
correct operation of your machine
We will give you important steps to take to help properly
maintain your machine
If you're already our customer, we thank you and look forward to
serving your on-going needs!
